In the rapidly evolving utilities sector across the GCC region, demand is growing for advanced metering infrastructure (AMI), sub-metering, tenant billing, and data-driven analytics. Entities such as real-estate developers, District Cooling companies, multi-tenanted commercial buildings, municipalities and utilities are under pressure to cut operational costs, streamline billing & collections, and improve customer experience.
At ConnectME Solutions, we believe that smart metering is the foundation of efficient, sustainable, and transparent utility management. Our UBILL Utility Metering and Billing Suite has been purpose-built to empower utilities, developers, and facility operators across the GCC with real-time data, automation, and customer-centric intelligence.
With decades of collective experience in metering, communication, and billing technologies, ConnectME bridges the gap between advanced metering infrastructure (AMI) and actionable insights. Whether it’s electricity, water, gas, or chilled water, our UBILL platform ensures precise data acquisition, intelligent billing, and seamless integration with modern enterprise systems.
We’re proud to deliver solutions that go beyond data collection — UBILL enables smarter decisions, better resource allocation, and improved customer satisfaction. In a region where digital transformation and sustainability are priorities, ConnectME Solutions stands as your trusted partner in building the utilities of tomorrow.
““Our goal has always been to make metering smarter and billing more transparent. UBILL enables real-time insights, flexible billing, and seamless integration — all built for the GCC’s growing smart infrastructure.”– KOTHANDAPANI (KOTHS), IIOT SPECIALIST AT CONNECTME SOLUTIONS
Key Modules of the UBILL Suite
1. UBILL MBusReader
This is an entry-level desktop application designed for reading M-Bus (Meter-Bus) networks. According to ConnectME:
- Supports serial and TCP connections to M‐Bus networks.
- Automatic meter search & creation of meter list.
- Fast scanning speed, editing meter list, easy troubleshooting of M-Bus networks & nodes.
- Export to Excel.
Use-case: For smaller buildings or installations using M-Bus meters (common in sub-metering of water, heat, chilled water, etc), this can serve as a cost-effective way to gather meter data, validate network nodes, and prepare for higher-scale AMR/AMI.
2. UBILL AMR (Automatic Meter Reading)
This module steps up from simple readout to full AMR capability:
- Supports multiple reading modes: direct readout from masters/gateways, radio readout, GPRS/VPN, FTP/HTTPS/XML/CSV import & manual readouts.
- Supports multiple protocols: MBus, Modbus, DLMS, and BACnet.
- Customer and meter data management, automatic scheduling and live reading display, analytical dashboards, SQL database for historization.
Use-case: For mid-sized assets (for example apartment complexes, commercial towers) where remote meter reading is required, and data needs to be fed into billing/reporting systems. The ability to interface with different protocols (Modbus, DLMS) is important for mixed-equipment environments.
3. UBILL IBM (Integrated Billing Module)
This module focuses more on the billing side and full tenancy/utility billing. Key features:
- Multi-protocol handling: MBus/Modbus/BACnet/DLMS/manual import.
- Live reading dashboard with customizable parameter selection.
- Customizable reports for meter readings, billing, payment including live charts (more than 50 report structures)
- BMS integration (to & fro data exchange).
- Multi-meter billing (Electricity/Gas/Water/Chilled Water/Hot Water) in a single bill.
- Smart valve interface for disconnection/reconnection.
Use-case: This is very relevant for property-managers, multi-tenant buildings, district metering schemes in the GCC where a single utility bill needs to combine multiple services (electricity, water, chilled water etc.) and be allocated to tenants or sub-units. The BMS/valve integration is a strong differentiator when one wants automated control and robust allocation.
4. UBILL IBM Enterprise
This is the high-end enterprise version built on the IoT/big-data platform, suitable for large utilities, municipalities, or regional deployments. Its features include:
- MDMS (Meter Data Management System) with advanced analytical methods and robust VEE (Validation, Estimation & Editing) algorithms covering AMR & meter data validation.
- Customer advanced billing module: automated billing, multi-meter & multiple tariff assignments, customer & tenant management including dispute handling.
- Customizable accounting module, multi-user admin rights, API interface to SAP/Oracle and other ERP systems.
- Payment gateways, ticketing system for customer service/maintenance teams. Automated notifications (Email/SMS/WhatsApp) for invoices, payment reminders, etc.
- Billing as a Managed Service option.
Use-case: When a GCC utility, or a large real estate portfolio (spanning multiple buildings or free‐zone precincts) wants a full end-to-end solution: data collection, analytics, billing, customer engagement, ERP integration, multiple tariff structures (peak/off-peak, consumption thresholds). This is clearly built for scale.
5. UBILL PREPAID AMI
This module is tailored to prepaid billing use-cases:
- Integration of utility meters, network infrastructure for data collection, head-end system, payment gateways and utility company’s customer management for accounting, consumption history & top-ups.
- Auto cut-off feature based on recharge amount balance and consumption.
- Multi‐tariff / multi‐slab assignments.
- Multi payment gateway integration. Customer login for consumption & payments. Consumption-based usage alerts including low balance.
Use-case: In markets in the GCC where pre-paid energy or water services are being piloted, this module provides customer self-service, top-up portals, consumption alerts, and automatic cut-off when balance is exhausted. Especially useful in remote or communal facilities.
6. UBILL VCM (Valve Control Management)
This is a specialized module for valve/disconnection management:
- Valve live monitor & control. Bulk valve ON & OFF. Bulk valve import/export option. Reports in one click. Multi-building valve management. Valve operations history. Auto Email/WhatsApp/SMS and scheduler for different level users.
Use-case: In water or chilled water applications (or in multi-unit townhouse/commercial developments) where the operator needs the ability to remotely disconnect/reconnect supply (for non-payment, maintenance or operational operations). In GCC environments, this is particularly important given the large number of multi-tenant plots, villas, commercial centers, and sometimes seasonal occupancy.
Why UBILL is Relevant to the GCC Market
UBILL ties into the specific needs and conditions of the GCC region.
- Rapidly growing real estate & multi-tenant developments Cities such as Dubai, Abu Dhabi, Doha, Riyadh are full of large mixed-use towers, free-zone campuses, multi-tower residential complexes and integrated utility supply (electricity, water, chilled water, gas). The need for accurate sub‐metering and tenant billing is growing. A solution like UBILL (especially IBM/Enterprise) enables property developers/managers to allocate consumption fairly, integrate multiple utility services in one bill, reduce disputes, and improve cash flow.
- High expectation for digital service & customer experience GCC customers expect instant digital access (portals, mobile access) for viewing consumption, paying bills, receiving invoices via email/WhatsApp etc. UBILL’s modules (especially IBM/Enterprise and Prepaid) provide automated notifications, customer portals, top-up capabilities – aligning well with the smart city agendas in the region.
- Diverse utilities & tariff structures In the GCC you often have chilled water, district cooling, hot water, electricity, water, and gas – all needing to be integrated. UBILL IBM/Enterprise supports multi‐meters, multi‐tariffs, multi‐utilities in a single invoice, which is a critical capability.
- Prepaid billing and consumption management In some GCC regions, there is interest in prepaid metering (especially in remote areas or rental villas/seasonal occupancy). UBILL Prepaid AMI addresses this requirement, enabling consumers to be prepaid, receive alerts, and operators to control cut-off – helping manage non-payment risk and consumption.
- Large scale urban infrastructure and IoT readiness With smart city initiatives, infrastructure roll-out of AMI, LoRaWAN, NB-IoT is underway in GCC. UBILL’s big data, MDMS, API integration and support for IoT/AMR positions it well to support rollouts in GCC.
- Operational cost pressures & sustainability Utilities and property owners are under pressure to reduce leakages, manage energy & water consumption, and enforce efficiencies. Accurate metering, data analytics, and smart billing help reduce wastage, improve ESG reporting, and reduce non-revenue water/energy losses.
- Regulatory and consumer transparency GCC markets are moving toward more transparency in billing, consumption reporting, measurement standards and consumer rights. The validation/estimation features of UBILL IBM Enterprise (VEE algorithms) help ensure meter data integrity – an important factor for utilities/regulators in the region.
The UBILL suite from ConnectME Solutions presents a strong, modular offering for utility meter reading, management and billing — especially well‐suited for the demanding GCC environment. From basic M-Bus network readout (UBILL MBusReader) to full utility enterprise billing and analytics (UBILL IBM Enterprise), and including prepaid metering and valve management, the offering spans the full value chain.
For GCC stakeholders — including multi-tenant property owners, district cooling operators, regional utilities, and smart city projects — UBILL offers capability to:
- streamline meter data acquisition and management;
- consolidate multi-utility billing under one roof;
- provide modern self-service, payment, and customer engagement;
- scale across multiple sites, handle complex tariffs and integrate with enterprise systems;
- manage consumption, leakage and non‐revenue utilities more effectively;
- localise for GCC context (language, currency, regulation) with a vendor already in the region.
The future of utility management lies in automation, transparency, and intelligence — and UBILL by ConnectME Solutions brings these elements together in one unified platform.
From single-building sub-metering to enterprise-scale smart grid management, UBILL helps organizations across the GCC achieve operational excellence, optimize consumption, and enhance customer experience. With proven deployments, robust local support, and a commitment to innovation, ConnectME continues to redefine what’s possible in the metering and billing landscape.
Together, let’s transform how utilities are measured, managed, and monetized — smarter, faster, and more connected with UBILL.
