ConnectME offers meter maintenance service, to ensure meters stay healthy, critical for correct billing. Our services cover AI enabled AMR application, which validates the meter data on each meter polling and as well automated meter error reports. We do maintenance service on faulty meters replacements.

Our payment portal allows residents to download bills and check their account from the comfort of their own home or anywhere in the world over the internet. billing system is a combination of software and hardware that receives service usage information, groups this information for specific accounts or customers, produces invoices, creates reports for management, and records (posts) payments made to customer accounts.

After an invoice is generated and dispatched to the customer, ideally, all customers will receive their bills and pay promptly. However, there may be some customers, who do not pay their bills and there may be an unacceptable delay in paying the bill and hence the service providers must take some action needed to remedy the situation and collect the outstanding balance due.

Collection is the process of chasing past due receivables on customer account. This usually involves sending notifications to the customer and taking appropriate actions in absence of due payments after the due date.