In an era where uptime, efficiency, and operational transparency define success, maintenance teams can no longer rely on manual systems or fragmented workflows. Organizations today — from facility managers to IT heads — need a single, intelligent platform that brings clarity, coordination, and control to every maintenance activity. That’s exactly what UManage, from ConnectME Solutions, delivers.
What is UManage?
UManage is an advanced Maintenance Management Software (CMMS) that helps facilities, industries, and organizations seamlessly manage their equipment, preventive tasks, workforce, and vendors. It offers real-time visibility into operations, minimizes downtime, and turns maintenance into a proactive, data-driven function rather than a reactive necessity.
Whether deployed on the cloud or your local servers, UManage adapts to your organization’s infrastructure — combining flexibility, reliability, and security under one digital ecosystem.
“UManage is not just a software — it’s an ecosystem built to connect people, processes, and performance. Our goal was to simplify maintenance for every organization, turning complexity into clarity and downtime into data-driven uptime.”– KOTHANDAPANI (KOTHS), IIOT SPECIALIST AT CONNECTME SOLUTIONS
Core Features and Functional Excellence
- Maintenance Works – Complete Control of Every Task
UManage centralizes all your maintenance activities into one intuitive dashboard. Facility managers and engineers can create, assign, and monitor work orders in real time, while maintenance technicians can update progress from mobile devices — ensuring complete transparency across the workflow.
Each work order captures critical details such as:
- Asset/equipment details
- Problem description and task priority
- Assigned personnel
- Material and spare parts used
- Labor hours and cost entries
This creates a complete maintenance log that simplifies audits and long-term performance tracking.
Benefit: Enhanced accountability, faster response times, and zero missed maintenance requests.
- Schedule Tasks – From Reactive to Preventive Maintenance
UManage empowers teams to shift from firefighting to foresight. Using intelligent scheduling tools, maintenance tasks can be automated based on:
- Time intervals (daily, weekly, monthly)
- Equipment usage (operating hours, cycles)
- Condition-based triggers (vibration, temperature, etc.)
Technicians receive reminders and alerts before each task, ensuring preventive work is performed before a breakdown occurs.
Benefit: Reduced unplanned downtime, optimized asset lifespan, and lower repair costs.
- Ticketing System – Simplified Request and Resolution Workflow
The built-in ticketing system ensures that maintenance requests are never lost or delayed. Any user, department, or facility can raise a maintenance ticket directly through the UManage interface, mobile app, or integration channel.
Each ticket is auto tagged by:
- Priority
- Equipment type
- Location
- Assigned technician
Supervisors can track resolution time, status, and technician performance at a glance.
Benefit: Fast response, transparency, and structured communication between departments and maintenance teams.
- Alerts & Notifications – Stay Informed in Real Time
UManage keeps everyone connected through multi-channel alerts and notifications. The system automatically sends updates, reminders, and escalations via:
- SMS
Alerts can be customized for overdue tasks, upcoming preventive checks, low inventory, or pending vendor approvals.
Benefit: No missed maintenance events or communication gaps — everyone stays in sync, wherever they are.
- Maintenance Cost Reports & Analytics
Facility management is not just about keeping machines running — it’s about understanding the cost of doing so.
UManage provides comprehensive maintenance cost analytics, showing:
- Labor cost per task or asset
- Material and spare part consumption
- Breakdown vs preventive cost ratios
- Downtime cost per equipment
- Team efficiency and response times
Custom dashboards help management visualize spending trends, identify cost leaks, and optimize budgets based on performance metrics.
Benefit: Transparent, data-driven cost control and improved ROI on assets.
- Material Inventory Management
Efficient maintenance depends on the right part at the right time. UManage’s Material Inventory Module provides real-time tracking of:
- Spare part stock levels
- Reorder alerts and supplier details
- Material consumption history
- Warehouse transfers and cost allocations
By connecting inventory with work orders, UManage ensures technicians always know part availability before starting a job.
Benefit: No delays due to missing parts, better inventory forecasting, and reduced overstocking.
- Vendor Login & Preventive Maintenance Collaboration
Maintenance often extends beyond internal teams. UManage enables vendor and contractor login portals, allowing third-party service providers to:
- View their assigned assets and schedules
- Update task progress and reports
- Upload compliance certificates and service checklists
Facility managers gain complete visibility and control over vendor performance — with automatic records for preventive maintenance audits.
Benefit: Streamlined vendor collaboration, transparent communication, and compliance-ready documentation.
- Attendance & Resource Management
Managing workforce efficiency is just as critical as managing equipment. UManage integrates attendance tracking and shift management for maintenance teams, enabling supervisors to:
- Record attendance
- Track time spent on tasks
- Allocate resources based on workload and availability
Integration with biometric or access systems ensures accuracy in resource reporting and helps plan manpower for upcoming maintenance schedules.
Benefit: Improved workforce utilization, accountability, and performance analytics.
Cloud or Local Deployment
UManage is built to fit your IT strategy — offering both cloud-based and on-premises (local) deployment models.
Cloud Architecture (Hosted Solution)
- Access from anywhere — web or mobile
- Automatic updates and backups
- Scalable for multi-location operations
- Lower upfront investment
Ideal for organizations that value flexibility and remote accessibility.
Local / On-Premises Deployment
- Full control over data and security
- Custom integration with internal servers
- Offline functionality for restricted networks
- Suitable for industries with strict data governance
Whether you prefer cloud scalability or local autonomy, UManage ensures robust performance, data integrity, and enterprise-grade security across both environments.
Who Benefits from UManage
- Facility Managers: Gain complete visibility over asset performance, costs, and team productivity.
- Engineers: Simplify technical workflows and ensure precision in preventive and corrective maintenance.
- Maintenance Teams: Receive task alerts, access digital work orders, and close jobs efficiently.
- IT Departments: Integrate UManage with existing systems and manage infrastructure scalability.
- Operations Heads: Get consolidated reports for management dashboards and audit readiness.
The UManage Advantage
- Centralized control over all maintenance activities
- Real-time data, alerts, and analytics
- Seamless vendor and workforce collaboration
- Optimized spare part and cost management
- Flexible architecture — cloud or on-premises
- Scalable for factories, hospitals, commercial buildings, and industrial parks
Redefining Maintenance for the Modern Enterprise
Maintenance excellence is no longer about reacting to problems — it’s about anticipating them. UManage by ConnectME Solutions empowers organizations to transform maintenance from a cost center into a strategic advantage — ensuring every asset, technician, and vendor works in harmony.
With smart automation, intuitive interfaces, and a connected architecture, UManage enables maintenance teams to operate with precision, predictability, and power — anytime, anywhere.
